DOCUMENT:Q175341 13-JUN-2001 [sna] TITLE :Multipage LU3 Print Jobs Don't Form Feed Correctly PRODUCT :Microsoft SNA Server PROD/VER:WINDOWS:3.0 SP2 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft SNA Server, version 3.0 SP2 ------------------------------------------------------------------------------- SYMPTOMS ======== After you apply SNA Server 3.0 Service Pack 2 (SP2), Form Feeds between pages of a multipage LU3 host print job may not be honored. When this problem occurs, the beginning of a page is printed at the end of the previous page. This also occurs when the host sends multiple one-page LU3 print jobs in succession. The same LU3 host print job printed correctly before you applied SP2. CAUSE ===== This problem occurs if the LU3 print job contains the following sequence at the end of a page of data 0C 0D 19 *or* 0C 19 where 0C = form feed (FF) 0D = carriage return (CR) 19 = end of medium/end of message (EM) The 3270 print provider for the host print service is not correctly handling sequences that contained an FF followed by an EM for multipage LU3 host print jobs. STATUS ====== Microsoft has confirmed this to be a problem in Microsoft SNA Server version 3.0 Service Pack 2 (SP2). This problem was corrected in the latest SNA Server version 3.0 U.S. Service Pack. For information on obtaining this Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K With the fix applied, the 3270 print provider correctly handles multipage LU3 host print jobs that include FFs followed by an EM control code. The updated module is \system\ppd3270.dll. MORE INFORMATION ================ If extra form feeds occur at the end of a single one-page LU3 host print job or at the end of a multipage LU3 host print job, please see the following article in the Microsoft Knowledge Base: Q172799 Extra Form Feed Printed With LU3 Print Job Additional query words: ====================================================================== Keywords : Technology : kbAudDeveloper kbSNAServSearch kbSNAServ300SP2 Version : WINDOWS:3.0 SP2 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.