DOCUMENT:Q173752 10-AUG-2001 [winnt] TITLE :WinNT ERR: Access Denied with User Manager PRODUCT :Microsoft Windows NT PROD/VER:WinNT:4.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Workstation version 4.0 - Microsoft Windows NT Server version 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When an account operator tries to use User Manager for Domains from a computer other than the primary domain controller (PDC), they receive Access Denied error messages. Regular users will also receive this error when they try to start User Manager for Domains to view the list of accounts. CAUSE ===== This problem occurs when the following subkey is missing from the registry on the PDC: HKLM\System\CurrentControlSet\Control\SecurePipeServer \Winreg\AllowedPaths NOTE: The above registry key is one path; it has been wrapped for readability. RESOLUTION ========== If the AllowedPaths key is missing, you will experience the above error and be unable to administer the user accounts from any computer other than the PDC. The specific information required to restore this key is located in the MACHINE:Reg_Multi_SZ value in the following subkey: HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control \ProductOptions\AllowedPaths NOTE: The above registry key is one path; it has been wrapped for readability. Also, even though you will receive an Access Denied error message, this will not generate a failure if you have enabled Security Auditing, unless you are specifically auditing the registry. This is because the Account Operator has not been granted access to the OBJECT that you have chosen to audit. This value and the key are generated by default when Windows NT is installed. Additional query words: access denied winreg ====================================================================== Keywords : Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400 Version : WinNT:4.0 Hardware : x86 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.