DOCUMENT:Q171124 31-JUL-2001 [sms] TITLE :SMS: 3COM Network Card May Cause Audit16 to Fail on Win95 Client PRODUCT :Microsoft Systems Management Server PROD/VER:winnt:1.2 OPER/SYS: KEYWORDS:kb3rdparty kbAudit smsaudit ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server version 1.2 ------------------------------------------------------------------------------- SYMPTOMS ======== When a software audit is run on a Windows 95 laptop with a 3COM 3C589 PC card, it returns the following error in the Audit16.log: A file error occurred: File read error in SMS.INI file. CAUSE ===== Systems Management Server does not report the 3COM 3C589 PC card adapters during the inventory collection process for client computers running Windows 95. For more information on this issue, see the following article in the Microsoft Knowledge Base: Q165735 SMS: 3COM 3C589 PCMCIA Network Adapter Card Not Inventoried WORKAROUND ========== To run the software audit successfully for Windows 95 clients, ensure that a network adapter card ID appears in the [Local] section of the Sms.ini file. If it is not there, add any numbers for the network adapter card ID (using any sequence of six groups of two numbers separated by colons). You should also be aware that when the computer is restarted and the inventory process takes place during logon, the NetcardID in the Sms.ini file will be removed. This will cause any subsequent software audits to fail. STATUS ====== Microsoft has confirmed this to be a problem in Systems Management Server version 1.2. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. Additional query words: prodsms PCMCIA ====================================================================== Keywords : kb3rdparty kbAudit smsaudit Technology : kbSMSSearch kbSMS120 Version : winnt:1.2 Issue type : kbbug ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.