DOCUMENT:Q171078 13-JUN-2001 [sna] TITLE :SnaBase Fails to Start Using Novell NetWare Client PRODUCT :Microsoft SNA Server PROD/VER:WINDOWS:3.0 SP1 OPER/SYS: KEYWORDS:kbnetworkkbbuglist ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft SNA Server, version 3.0 SP1 ------------------------------------------------------------------------------- SYMPTOMS ======== SnaBase stops responding on startup, without displaying an error if SNA Server is configured to use NetWare Directory Services (NDS) with the Novell NetWare client. STATUS ====== Microsoft has confirmed this to be a problem in Windows NT SNA Server version 3.0 Server Pack 1. This problem was corrected in the latest SNA Server version 3.0 U.S. Service Pack. For information on obtaining this Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K MORE INFORMATION ================ Although SNA Server 3.0 Service Pack 1 does not support NDS operation over the Novell NetWare client, a fix for SNA Server 3.0 SP1 is available from Microsoft to correct this SnaBase problem. With this update applied, SNA Server checks the workstation type before it tries to register SnaBase with NDS. SNA Server will log an error if the workstation type is Novell. Additional query words: ====================================================================== Keywords : kbnetwork kbbuglist Technology : kbAudDeveloper kbSNAServSearch kbSNAServ300SP1 Version : WINDOWS:3.0 SP1 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.