DOCUMENT:Q171000 09-AUG-2001 [winnt] TITLE :Banyan "The procedure Entry Point NtReleaseProcessMutant" PRODUCT :Microsoft Windows NT PROD/VER:WinNT:4.0 OPER/SYS: KEYWORDS:kb3rdparty kbnetwork ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Workstation versions 3.51, 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== After you upgrade a Windows NT 3.51 system to Windows NT 4.0 or install the Banyan VINES client for Windows NT on Windows NT 4.0, the following blue screen STOP message may appear: The procedure entry point NtReleaseProcessMutant could not be located in the dynamic link library NTDLL.DLL. CAUSE ===== Versions of Banyan VINES client software prior to 5.56(30) with Service Patch Release 1019550 will cause the above behavior. For more information, please see the Banyan Web site: www.Banyan.com. RESOLUTION ========== Install the Banyan VINES client for Windows NT Release 4, version 7.26 or later. This is the latest release from Banyan as of 6/97 and supports Windows NT versions 3.51 and 4.0. Microsoft has not tested the workaround supplied by Banyan Systems, Inc., and therefore cannot guarantee its results. MORE INFORMATION ================ The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability. ====================================================================== Keywords : kb3rdparty kbnetwork Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT351search kbWinNT400search kbWinNTW351search kbWinNTW351 Version : WinNT:4.0 Hardware : x86 Issue type : kbinfo ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.