DOCUMENT:Q170053 02-MAY-1999 [iis] TITLE :Netscape Unable to Find a Plug-in for Application/octet-stream PRODUCT :Internet Information Server PROD/VER:winnt:2.0,3.0 OPER/SYS: KEYWORDS:kb3rdparty kberrmsg kbinterop ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Internet Information Server versions 2.0, 3.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you use the Microsoft PowerPoint Animation Player with Netscape clients, you may get the following error message: Netscape was unable to find a plug-in for application/octet-stream. CAUSE ===== If you use Netscape Navigator, the Web server must send the PowerPoint Animation files as a special type of file to avoid the above error message. WORKAROUND ========== Ask your server administrator to add the following MIME mapping to the server: .PPT -> application/mspowerpoint .PPZ -> application/mspowerpoint .PPS -> application/mspowerpoint .POT -> application/mspowerpoint If you use the Microsoft Internet Information Server (IIS), add the following registry entries on your server: [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\InetInfo\Parameters\MimeMap] application/vnd.ms-powerpoint,ppt,,5 application/ms-powerpoint,ppz,,5 application/ms-powerpoint,pps,,5 application/ms-powerpoint,pot,,5 MORE INFORMATION ================ For more information about adding MIME mapping, refer to the documentation for the particular server being used. The third-party products discussed here are manufactured by vendors independent of Microsoft. We make no warranty, implied or otherwise, regarding performance or reliability of these products. ====================================================================== Keywords : kb3rdparty kberrmsg kbinterop Technology : kbiisSearch kbiis300 kbiis200 Version : winnt:2.0,3.0 Hardware : ALPHA x86 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.