DOCUMENT:Q170048 23-DEC-1999 [iis] TITLE :Err Msg: Cannot Open the File: Queryhits.idq PRODUCT :Internet Information Server PROD/VER:WinNT:1.1 OPER/SYS: KEYWORDS:kbusage ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Index Server version 1.1 ------------------------------------------------------------------------------- SYMPTOMS ======== When you click "Show Highlights (full text)" or "Show Highlights (condensed)," Index Server returns the error message: Cannot open the file: \queryhits.idq. CAUSE ===== When a web server hosts more than one Web site, Index Server will be able to function across all web sites with a global \scripts subdirectory, except for hit highlighting. The CGI program used for hit highlighting, Webhits.exe, cannot transverse global virtual directories to find the .idq file. RESOLUTION ========== Upgrade to Index Server version 2.0 or later. WORKAROUND ========== To work around this problem: 1. Create a second Scripts virtual directory, and point it to the same physical directory as the global Scripts directory. 2. Assign the IP address of the virtual server to the new Scripts virtual directory. Because the virtual server now has a Scripts virtual directory assigned to it with the virtual server's IP address, Webhits.exe will then be able to find the scripts directory on that virtual server, and return the correct results. ====================================================================== Keywords : kbusage Technology : kbIdxServSearch kbAudDeveloper kbIdxServ110 Version : WinNT:1.1 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.