DOCUMENT:Q169908 13-JUN-2001 [sna] TITLE :Specifying Printer Not Installed in Print Manager Causes AV PRODUCT :Microsoft SNA Server PROD/VER:WINDOWS:3.0,3.0 SP1 OPER/SYS: KEYWORDS:kbnetworkkbbuglist ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft SNA Server, versions 3.0, 3.0 SP1 ------------------------------------------------------------------------------- SYMPTOMS ======== If a universal naming convention (UNC) path is input for an SNA Server Print Service session, and that printer is not installed in Windows NT Print Manager, SNAPRINT will encounter an access violation when the session is started. STATUS ====== Microsoft has confirmed this to be a problem in SNA Server 3.0 and 3.0 Service Pack 1 (SP1). This problem was corrected in the latest SNA Server version 3.0 U.S. Service Pack. For information on obtaining this Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K Additional query words: ====================================================================== Keywords : kbnetwork kbbuglist Technology : kbAudDeveloper kbSNAServSearch kbSNAServ300 kbSNAServ300SP1 Version : WINDOWS:3.0,3.0 SP1 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.