DOCUMENT:Q167152 24-JUL-2001 [sms] TITLE :SMS: "Couldn't Create A New Package" Error PRODUCT :Microsoft Systems Management Server PROD/VER:winnt:1.1 OPER/SYS: KEYWORDS:kbenv kbnetwork kbConfig kbsmsAdmin smsadmin smsconfig ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server version 1.1 ------------------------------------------------------------------------------- SYMPTOMS ======== If you are using Systems Management Server version 1.1, the error "Couldn't create a new package" occurs when you attempt to create any package in the Systems Management Server Administrator program. CAUSE ===== This problem occurs on computers running Microsoft Windows NT Server 4.0 that are also running Microsoft Systems Management Server 1.1. In addition, other strange problems or errors may occur if Systems Management Server is running under this configuration. Because Microsoft Windows NT Server 4.0 was released after Microsoft Systems Management Server 1.1 had been released, Microsoft Systems Management Server 1.1 has not been tested to run under Microsoft Windows NT Server 4.0. Running Microsoft Systems Management Server 1.1 on computers running Microsoft Windows NT Server 4.0 is not supported by Microsoft Technical Support. WORKAROUND ========== To work around this problem, do either of the following: - Upgrade Microsoft Systems Management Server to version 1.2. -or- - Install and administer Microsoft Systems Management Server 1.1 on a computer running Microsoft Windows NT Server 3.51 with the latest Windows NT Server service pack. Additional query words: prodsms SQL ====================================================================== Keywords : kbenv kbnetwork kbConfig kbsmsAdmin smsadmin smsconfig Technology : kbSMSSearch kbSMS110 Version : winnt:1.1 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.