DOCUMENT:Q165094  09-AUG-2001  [winnt]
TITLE   :PRB: Unattended Installation of RAS May Fail
PRODUCT :Microsoft Windows NT
PROD/VER:winnt:4.0
OPER/SYS:
KEYWORDS:kbsetup kbOPK kbSBK

======================================================================
-------------------------------------------------------------------------------
The information in this article applies to:

 - Microsoft Windows NT Workstation version 4.0 
 - Microsoft Windows NT Server version 4.0 
-------------------------------------------------------------------------------

SYMPTOMS
========

When you try to install the RAS client through Unattend.txt, it may result in
the following error message when connecting to a site:

   Rasman.exe - DLL Initialization failed.
   Initialization of the dynamic link library C:\winnt\system32\rasser.dll
   failed. The process is terminating abnormally.

Followed by:

   Error Connecting to <Connectoid Name>
   Error 665: The port is not configured for remote access.

CAUSE
=====

This is because the Serial.ini file is not created during an unattended
installation. The Serial.ini file is not part of the Windows NT 4.0 installation
set, but is created by the Remote Access Setup wizard.

RESOLUTION
==========

To correct the problem after the unattended installation has completed, simply
create a blank Serial.ini file in the %SystemRoot%\System32\RAS directory.
Another workaround is to launch the Remote Access Setup wizard by clicking
Properties for the Remote Access Service on the Service tab in the Control Panel
Network tool.

You can correct the problem during an unattended installation by using either of
the following methods:

Method One
----------

This workaround assumes that you are installing from a server and not from the
actual compact disc.

1. Create a Serial.ini in the I386 directory. Make sure the file contains at
   least some type of data.

2. Edit the Txtsetup.sif file in the I386 directory. Add the following entry to
   the [SourceDisksFiles] section:

         serial.ini   = 1,,,,,,,7,0,0

3. Edit the Dosnet.inf file, and add the following entry to the [Files]
   section:

         d1,serial.ini

4. Run your unattended setup.

Method Two
----------

An alternate method would be to create a batch file that runs during the
unattended installation that copies the Serial.ini file to the
%SystemRoot%\System32\RAS directory.

If it is an unattended, then instead of modifying txtsetup.sif, use the following
procedure:

1. In the $oem$\$ directory, create the following directory: system32\ras

2. Place the serial.ini file there.

3. Make sure that OEMPreinstall=yes.

STATUS
======

Microsoft has confirmed this to be a problem in Windows NT version 4.0. We are
researching this problem and will post new information here in the Microsoft
Knowledge Base as it becomes available.

Additional query words:

======================================================================
Keywords          : kbsetup kbOPK kbSBK 
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400
Version           : winnt:4.0
Issue type        : kbprb

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS
PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND.  MICROSOFT DISCLAIMS
ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.  IN NO
EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR
ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL,
CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF
MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.  SOME STATES DO NOT ALLOW THE EXCLUSION
OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES
SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 2001.