DOCUMENT:Q164640 13-JUN-2001 [sna] TITLE :SNA 3.0 Manager Does Not Show APPC/CPI-C Application Name PRODUCT :Microsoft SNA Server PROD/VER:WINDOWS:3.0 OPER/SYS: KEYWORDS:kbnetwork ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft SNA Server, version 3.0 ------------------------------------------------------------------------------- SYMPTOMS ======== The Microsoft SNA Server 3.0 Manager tool does not display the APPC or CPI-C application which is using an LU6.2 conversation. The SNA Server 2.x Admin tool included this functionality. CAUSE ===== This functionality was left out of the Microsoft SNA Server 3.0 Manager by design. This feature has been added to the SNA Server 3.0 Manager tool. RESOLUTION ========== An update to Microsoft SNA Server 3.0 is available to support this new feature. The updated module is \\System\Snaole.dll. The APPC Sessions display for Local and Remote LUs now includes an extra column for "Exe Name." This is the same information that is available under Active Users. This column is hidden by default and can be enabled through the View Columns menu. STATUS ====== Microsoft has confirmed this to be a problem in SNA Server version 3.0. This problem was corrected in the latest Microsoft SNA Server 3.0 U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K Additional query words: prodsna sna30 snamanager ====================================================================== Keywords : kbnetwork Technology : kbAudDeveloper kbSNAServSearch kbSNAServ300 Version : WINDOWS:3.0 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.