DOCUMENT:Q164639 09-AUG-2001 [sna] TITLE :SNA Windows 95 Fails Logon If Password Change Required PRODUCT :Microsoft SNA Server PROD/VER:WINDOWS:3.0; winnt:4.0 OPER/SYS: KEYWORDS:kbnetworkkbbuglist kbfixlist ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft SNA Server, version 3.0 - Microsoft Windows NT Server version 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== If the Windows NT Server 4.0 user account is configured to require the user to change the password at the next logon attempt, and the SNA Server Windows 95 client is configured to use a non-named pipe transport, the SNA Server Windows 95 client logon will report a logon failure. CAUSE ===== The Windows NT logon security mechanism used by the SNA Server Windows 95 client does not support the change password feature. RESOLUTION ========== An update to Windows NT Server 4.0 (included in Service Pack 3), adds support for Change Password notification. In addition to this change, SNA Server 3.0 and the Windows 95 SNA 3.0 client have been modified to use this new notification feature. The following updated SNA Server modules are available: SNA Server \\System\Snadmod.dll \\System\Snaevent.dll Windows 95 SNA Client \\System\Snakrnl.dll \\System\Snabase.exe NOTE: Windows NT Server 3.51 and SNA Server 2.11 do not support change password notification needed by the SNA Server Windows 95 client. The updated version of Windows NT Server 4.0 must be used with SNA Server 3.0 (on the server and Windows 95 client) in order to support this feature. STATUS ====== Microsoft has confirmed this to be a problem in SNA Server version 3.0. This problem was corrected in the latest Microsoft SNA Server 3.0 U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K Additional query words: prodnt prodsna ====================================================================== Keywords : kbnetwork kbbuglist kbfixlist Technology : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbAudDeveloper kbSNAServSearch kbSNAServ300 Version : WINDOWS:3.0; winnt:4.0 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.