DOCUMENT:Q164486 13-AUG-2002 [winnt] TITLE :Winlogon May Fail if the Third-Party Gina.dll File is Missing PRODUCT :Microsoft Windows NT PROD/VER::3.51,4.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server versions 3.51, 4.0 - Microsoft Windows NT Workstation versions 3.51, 4.0 - Microsoft Windows NT Server, Enterprise Edition version 4.0 ------------------------------------------------------------------------------- IMPORTANT: This article contains information about editing the registry. Before you edit the registry, make sure you understand how to restore it if a problem occurs. For information about how to do this, view the "Restoring the Registry" Help topic in Regedit.exe or the "Restoring a Registry Key" Help topic in Regedt32.exe. SYMPTOMS ======== Third party companies can replace the Gina.dll file that ships with Windows NT by editing the following registry key: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon Value = GinaDLL REG_SZ If the file referenced in the registry is missing or corrupted, Winlogon fails to start, and a blue-screen error message occurs. NOTE: Windows NT 3.51 loads Msgina.dll if the third-party Gina.dll file is not found. CAUSE ===== Windows NT 4.0 is designed to not load if Gina.dll (or its replacement) is not present. RESOLUTION ========== To resolve this problem, replace the missing or corrupted Gina.dll with the version that ships with Windows NT. WARNING: Using Registry Editor incorrectly can cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk. For information about how to edit the registry, view the "Changing Keys And Values" Help topic in Registry Editor (Regedit.exe) or the "Add and Delete Information in the Registry" and "Edit Registry Data" Help topics in Regedt32.exe. Note that you should back up the registry before you edit it. If Windows NT is installed on a FAT partition, copy the Software file that is located in the %SystemRoot%\System32\Config directory to a floppy disk and take it to another computer running Windows NT and follow these instructions: 1. Start Registry Editor (Regedt32.exe). 2. Go to the HKEY_LOCAL_MACHINE window. 3. Select the HKEY_LOCAL_MACHINE key entry. 4. From the Registry menu, click Load Hive. 5. Browse and select the failed Windows NT installation path, for example, Winnt. 6. Go to the System32\Config directory, and select the Software file. NOTE: Software file with no extension is the correct one. 7. Click OK, and type a key name of test. 8. Double-click the new test key and follow this path: Microsoft\Windows NT\Current Version\Winlogon 9. Modify the entry Ginadll:REG_SZ:MSGINA.DLL 10. From the registry menu, click Unload Hive. 11. Restart into the original Windows NT installation. MORE INFORMATION ================ Microsoft recommends that third-party companies use FAT volumes to test their versions of Gina.dll. This facilitates the replacement of the new Gina.dll file. Additional query words: ====================================================================== Keywords : Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT351search kbWinNT400search kbWinNTW351search kbWinNTW351 kbWinNTSsearch kbWinNTSEntSearch kbWinNTSEnt400 kbWinNTS400search kbWinNTS400 kbWinNTS351 kbWinNTS351search Version : :3.51,4.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.