DOCUMENT:Q163379 31-JUL-2001 [sms] TITLE :SMS: Sender Capacity May Cause Secondary Site Install Failure PRODUCT :Microsoft Systems Management Server PROD/VER:winnt:1.1,1.2 OPER/SYS: KEYWORDS:kbsetup kbConfig smssetup smsconfig smssenders kbSMSSender ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server versions 1.1, 1.2 ------------------------------------------------------------------------------- IMPORTANT: This article contains information about editing the registry. Before you edit the registry, make sure you understand how to restore it if a problem occurs. For information about how to do this, view the "Restoring the Registry" Help topic in Regedit.exe or the "Restoring a Registry Key" Help topic in Regedt32.exe. SYMPTOMS ======== When the sender capacity is set to 0, secondary sites may fail at Phase 4 because they are unable to communicate with the parent site. The LAN sender log (Lansend.log) will show the following message: Checking for sending capacity. Used 0 out of 0, no sending capacity so not checking for send requests. WORKAROUND ========== To work around this problem, use the following procedure to modify the site server's registry to restore the default values. WARNING: Using Registry Editor incorrectly can cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk. For information about how to edit the registry, view the "Changing Keys And Values" Help topic in Registry Editor (Regedit.exe) or the "Add and Delete Information in the Registry" and "Edit Registry Data" Help topics in Regedt32.exe. Note that you should back up the registry before you edit it. 1. Start Registry Editor and locate the following key: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Sms\Components\Sms_Lan_Sender 2. Change the Maximum Concurrent Sendings value from 0 to 5. 3. Change the Maximum Concurrent Site Sendings value from 0 to 3. 4. Exit Registry Editor. 5. Stop and restart the Systems Management Server Executive service. Additional query words: prodsms lansender upgrade ====================================================================== Keywords : kbsetup kbConfig smssetup smsconfig smssenders kbSMSSender Technology : kbSMSSearch kbSMS110 kbSMS120 Version : winnt:1.1,1.2 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.