DOCUMENT:Q163240 08-AUG-2001 [winnt] TITLE :STOP 0x0000006B Process1_Initialization_Failed PRODUCT :Microsoft Windows NT PROD/VER:WINNT:3.51 4.0 OPER/SYS: KEYWORDS:kbsetup ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Workstation versions 3.51, 4.0. - Microsoft Windows NT Server versions 3.51, 4.0. ------------------------------------------------------------------------------- SYMPTOMS ======== When it restarts, a computer running Windows NT may get the following Blue Screen STOP message: Stop 0x0000006B (0xC0000034, 0x00000002, 0x00000000, 0x00000000) Process1_Inialization_Failed. CPUID : Genuine Intel IRQL:0 SYSVER 0xF0000xxx The first parameter in the STOP code, 0XC0000034, means: STATUS_OBJECT_NAME_NOT_FOUND Object name not found. CAUSE ===== This error is caused by a missing system file (usually Ntdll.dll in the %systemRoot%\system32 directory. RESOLUTION ========== To resolve the problem, do either of the following: - If Windows NT is installed on a FAT partition, start the computer into MS-DOS and copy the Ntdll.dll from the Windows NT compact disc. - If Windows NT is installed on an NTFS partition, you can do either of the following: - Perform a parallel installation and copy the Ntdll.dll file from the Windows NT compact disc. -or- 1. Restart your computer with the three Windows NT Setup disks. NOTE: To perform a system repair, you must copy a fixed version of the Setupdd.sys file from Windows NT 4.0 Service Pack 2 or later to setup disk two. 2. Select "R" to repair your Windows NT installation. 3. Select only Verify Windows NT System Files and then continue. 4. After you replace the Ntdll.dll file with the a copy from the Windows NT compact disc, press F3 to exit Repair. Restart the computer and also restart Windows NT. NOTE: If the Ntdll.dll file was corrupted due to a bad block, you must rename the file before copying the new version of the file. 5. If the restart results in the same error, repeat the above procedure, but repair ALL files when asked during the repair process. Additional query words: prodnt 0x6B diskette reboot ====================================================================== Keywords : kbsetup Technology : kbWinNTsearch kbWinNTWsearch kbWinNT351search kbWinNTW351search kbWinNTW351 kbWinNTSsearch kbWinNTS351 kbWinNTS351search Version : WINNT:3.51 4.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.