DOCUMENT:Q162869 21-FEB-2002 [winnt] TITLE :Taskbar and Part of Display is Missing PRODUCT :Microsoft Windows NT PROD/VER::4.0 OPER/SYS: KEYWORDS:kbdisplay ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Workstation version 4.0 - Microsoft Windows NT Server version 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== You are using a system with an S3 M65 Aurora display chipset. After you install or change display settings in Windows NT 4.0, part of the display area is missing, including the taskbar. CAUSE ===== The Graphics mode is set to a resolution above 800x600. WORKAROUND ========== To work around this problem, change the display resolution to a supported value less than or equal to 800x600 by performing the following steps: 1. Click the Start button, point to Settings, click Control Panel, and then double-click the Display icon. 2. Click the Settings tab. 3. Click to change the Desktop Area setting to 800x600 or less. 4. Click Test. 5. If the display settings are okay, accept the settings. RESOLUTION ========== Support for the S3 M65 Aurora chipset has been added to the S3 miniport/display driver in Windows NT 4.0 Service Pack 2. You may either change the resolution setting to a supported value less than or equal to 800x600, or load the latest Service Pack for Microsoft Windows NT version 4.0. STATUS ====== Microsoft has confirmed this to be a problem in Windows NT version 4.0. This problem has been corrected in the latest U.S. Service Pack for Windows NT version 4.0. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K MORE INFORMATION ================ The S3 miniport/display driver in Windows NT 4.0 does not correctly support the S3 M65 Aurora chipset. The S3 driver included with Windows NT 4.0 does not detect the size of the display area. When a resolution higher than the maximum supported by the display is selected, the display is expanded off of the viewable area of the screen. Additional query words: s3 resolution ====================================================================== Keywords : kbdisplay Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400 Version : :4.0 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.