DOCUMENT:Q161733 09-AUG-2001 [winnt] TITLE :Err Msg: Unable to Locate NWAPI32.DLL with IntranetWare Client PRODUCT :Microsoft Windows NT PROD/VER:WinNT:3.51,4.0 OPER/SYS: KEYWORDS:kbenv kbnetwork kbui ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Workstation versions 3.51, 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== If the IntranetWare Client for Windows NT manufactured by Novell is installed on a computer running Windows NT Workstation 3.51 or 4.0, it replaces the Client Services for NetWare (CSNW) service. After installation, if Last Known Good Configuration is selected during the startup process, it will fail with the following error message: Services.exe - unable to find or locate NWAPI32.DLL CAUSE ===== When the Novell IntranetWare Client for Windows NT is installed, it asks if you want to replace the Client Services for NetWare (CSNW) service. If you select Yes, the IntranetWare client installation process removes CSNW and, in addition to making changes in the registry, deletes the following two files: Nwapi32.dll Nwc.cpl This is by design. Novell's IntranetWare Client for Windows NT is manufactured by Novell, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability. RESOLUTION ========== If the above two files are reinstalled, the Last Known Good Configuration will function normally. ====================================================================== Keywords : kbenv kbnetwork kbui Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT351search kbWinNT400search kbWinNTW351search kbWinNTW351 Version : WinNT:3.51,4.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.