DOCUMENT:Q160461 20-FEB-2002 [sms] TITLE :SMS: Inventory Does Not Report the CPU Speed on Windows NT PRODUCT :Microsoft Systems Management Server PROD/VER::1.0,1.1,1.2 OPER/SYS: KEYWORDS:kbhw kbinterop kbInventory smsinv kbHardwarekbfixlist ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server versions 1.0, 1.1, 1.2 ------------------------------------------------------------------------------- SYMPTOMS ======== When examining the inventory properties of a computer running Windows NT, the processor speed is not reported. However, for computers running MS-DOS or OS/2, the processor speed is reported. CAUSE ===== Systems Management Server collects inventory properties for computers running Windows NT by examining the system registry. With Windows NT 3.1 and 3.5x, the processor speed is not reported in the registry. Additionally, due to the hardware abstraction that is a part of Windows NT, SMS inventory can not profile the CPU directly as it does with other operating systems. Because the processor speed is not available, Systems Management Server was not designed to report CPU speed for computers running Windows NT. STATUS ====== Microsoft has confirmed this to be a problem in Systems Management Server versions 1.0, 1.1, and 1.2. This problem has been corrected in the latest U.S. Service Pack for Systems Management Server version 1.2. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K MORE INFORMATION ---------------- With Windows NT 4.0, the CPU speed is now reported in the system registry. This only applies to systems with a Pentium processor or better. Those systems with a 486 or "slower" processor will still not report the processor speed. The value that Systems Management Server queries is located in the following registry key: \\HKEY_LOCAL_MACHINE\HARDWARE\DESCRIPTION\System\CentralProcessor\0. Systems Management Server will query the new registry value. If the value exists, Systems Management Server will report the processor speed. Additional query words: prodsms 1.00 1.10 1.20 ====================================================================== Keywords : kbhw kbinterop kbInventory smsinv kbHardware kbfixlist Technology : kbSMSSearch kbSMS100 kbSMS110 kbSMS120 Version : :1.0,1.1,1.2 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.