DOCUMENT:Q159925 09-AUG-2001 [winnt] TITLE :Error 1057: The Account Name is Invalid or Does Not Exist PRODUCT :Microsoft Windows NT PROD/VER:winnt:3.5,3.51,4.0 OPER/SYS: KEYWORDS:kbenv ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Workstation versions 3.5, 3.51, 4.0 - Microsoft Windows NT Server versions 3.5, 3.51, 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you try to configure a service to start using something other than the system account in the Control Panel Services utility, you receive the following error: Cannot set the startup parameters for the service. Error 1057 occurred: the account name in invalid or does not exist. CAUSE ===== A password must be specified for the account in the "Log on As" dialog box under This Account. A set of asterisks are placed in the Password and Confirm Password boxes automatically when a user account is chosen. Those asterisks do not necessarily represent the correct password for the chosen account and an entry must be typed there. If no password is specified, this error occurs, however, Windows NT will accept the wrong password. RESOLUTION ========== Ensure that the proper password is typed in for the Password and Confirm Password boxes for the user account chosen. Additional query words: incorrect sqlmail sql7.0 sbs4.5 ====================================================================== Keywords : kbenv Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT351search kbWinNT350search kbWinNT400search kbWinNTW350 kbWinNTW350search kbWinNTW351search kbWinNTW351 kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbWinNTS351 kbWinNTS350 kbWinNTS351search kbWinNTS350search Version : winnt:3.5,3.51,4.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.