DOCUMENT:Q159908 09-AUG-2001 [crossnet] TITLE :"Net print" Command May Print One Print Job as Two PRODUCT :Windows for Workgroups and Windows NT Networking Issues PROD/VER::2.2c,3.51,4.0 OPER/SYS: KEYWORDS:kbnetwork ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server versions 3.51, 4.0 - Microsoft LAN Manager, version 2.2c ------------------------------------------------------------------------------- SYMPTOMS ======== A print job sent by a LAN Manager 2.2c client to a Windows NT print queue may be cut into two. CAUSE ===== A Network Monitor trace shows the "net print" command issues a "close spool file" with the print job's File ID. This results in a portion of the job that has already been spooled being printed then the rest of the job starts as a new print job. RESOLUTION ========== To check print queue status, use Print Manager instead of "net print" on LAN Manager client computers. STATUS ====== Microsoft has confirmed this to be a problem in LAN Manager 2.2c. MORE INFORMATION ================ After the client sends a print job and during the job spooling process, if you check the print queue status using the "net print" command from an MS- DOS command prompt, you will see multiple entries for one LAN Manager print job in the print queue. You must be using Print Manager on a computer running Windows NT to see these multiple entries. Additional query words: ====================================================================== Keywords : kbnetwork Technology : kbWinNTsearch kbWinNT351search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbWinNTS351 kbWinNTS351search kbAudDeveloper kbLanManSearch kbLanMan220c Version : :2.2c,3.51,4.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.