DOCUMENT:Q159727 09-AUG-2001 [winnt] TITLE :The File Drive Letter:\\. Was Not Copied Correctly PRODUCT :Microsoft Windows NT PROD/VER:3.5 3.51 OPER/SYS: KEYWORDS:kbnetwork ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Workstation versions 3.5, 3.51 - Microsoft Windows NT Server versions 3.5, 3.51 ------------------------------------------------------------------------------- SYMPTOMS ======== When you apply a service pack, you may receive the following error message with the path to the file in question: An error has occurred. The file drive_letter:\\..... was not copied correctly or was not a valid Windows NT image. You may continue by ignoring the error, retrying the operation, or exiting Setup. If you choose to ignore the error, Setup may not be able to completely and/or correctly install the software. If Ignore is selected, the file may copy but may still be corrupted. If you choose to exit Setup, you will have to repeat the setup process from the beginning. CAUSE ===== The file may actually be corrupted, even though the file size matches what it should be. This corruption may be because the self extraction process did not extract the file properly from the compressed service pack download, or the self- extracting service pack file itself may be corrupted. RESOLUTION ========== Retry the self-extraction process in a different directory, or download the service pack again. Additional query words: prodnt ====================================================================== Keywords : kbnetwork Technology : kbWinNTsearch kbWinNTWsearch kbWinNT351search kbWinNT350search kbWinNTW350 kbWinNTW350search kbWinNTW351search kbWinNTW351 kbWinNTSsearch kbWinNTS351 kbWinNTS350 kbWinNTS351search kbWinNTS350search Version : 3.5 3.51 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.