DOCUMENT:Q159594 07-SEP-2001 [winnt] TITLE :Missing Eastern Europe FontSubstitutes in Registry PRODUCT :Microsoft Windows NT PROD/VER:winnt:4.00 OPER/SYS: KEYWORDS:kbinterop kbprint ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server version 4.00 - Microsoft Windows NT Workstation version 4.00 ------------------------------------------------------------------------------- SYMPTOMS ======== In Windows NT 4.0, the fonts for Eastern Europe (for example, Czech) are not shown in Office 95. CAUSE ===== After you upgrade Windows NT Server or Workstation with Eastern Europe default local settings (for example, Czech) from Windows NT 3.51 to Windows NT 4.0, the 'mixed' FontSubstitutes for Office 95 products are not available in the registry. The missing fonts include Arial CE,238; Arial CYR,204; Arial Greek,161; Arial TUR,162; and others. If you install a clean Windows NT 4.0, you get the same problems. WORKAROUND ========== Set the regional settings as system default. Open the Regional Settings Control tool and select "Set as system default locale." This will add the font substitutes needed for your locale. STATUS ====== Microsoft has confirmed this to be a problem in Windows NT version 4.0. This problem was corrected in the latest Microsoft Windows NT 4.0 U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K Additional query words: prodnt Font Substitutes ====================================================================== Keywords : kbinterop kbprint Technology : kbWinNTsearch kbWinNTWsearch kbWinNTSsearch Version : winnt:4.00 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.