DOCUMENT:Q159477 30-JUL-2001 [sms] TITLE :SMSLS or PGC Stop Responding When Programs in Startup Group PRODUCT :Microsoft Systems Management Server PROD/VER:winnt:1.0,1.1,1.2 OPER/SYS: KEYWORDS:kbinterop kbnetwork kbInventory kbPGC smsinv smspgc ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server versions 1.0, 1.1, 1.2 ------------------------------------------------------------------------------- SYMPTOMS ======== When you are starting network-dependent applications (such as Winpopup or Msremind) from the Windows Startup group, the Systems Management Server login script or the Program Group Control (PGC) application may stop responding, or your application may be prevented from starting or closing successfully. CAUSE ===== During the startup or the login of your Windows client, the file Smsrunxx.exe, and possibly the login script Smsls.bat, is started. These files perform different tasks within the Systems Management Server installation and operation of a client. When Windows tries to start a network-dependent application, a conflict may occur with PGC when it is running to perform the installation of a shared application (such as Microsoft Office). This behavior is due to the architecture of Systems Management Server and Windows. WORKAROUND ========== To prevent these conflicts from occurring, you can delay the start of your network-dependent applications. For a delayed start, use a PIF file that includes the following batch file: @echo off REM we don't have a wait statement, so use choice with timeout... choice /C:ync /N / T:y,60 rem for Windows NT use these lines... rem start WINPOPUP.EXE rem exit rem for Windows 3.1X, Windows 95 or Windows for Workgroups use this rem line... WINPOPUP.EXE You can modify the choice timeout parameter "/t:" to a higher or lower value. This timeout value depends on the amount of network traffic and the number of shared applications that run with Systems Management Server PGC. Additional query words: autostart ====================================================================== Keywords : kbinterop kbnetwork kbInventory kbPGC smsinv smspgc Technology : kbSMSSearch kbSMS100 kbSMS110 kbSMS120 Version : winnt:1.0,1.1,1.2 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.