DOCUMENT:Q159229 09-AUG-2001 [winnt] TITLE :S3 Trio64V+ Not Supported on IBM Carolina Computer PRODUCT :Microsoft Windows NT PROD/VER:4.0 OPER/SYS: KEYWORDS:kbhw kbsetup kbHardware ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server version 4.0 - Microsoft Windows NT Workstation version 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== On IBM Carolina computers with an onboard S3 video adapter and an additional S3 765 video adapter, the onboard adapter is detected first. Also, Windows NT 4.0 may not start under this configuration. CAUSE ===== This is a known issue with the IBM Carolina. IBM does not currently support the S3 765 chip set on this computer. RESOLUTION ========== Please contact IBM for information regarding firmware updates. Windows NT 4.0 has been tested on this computer with the S3 764, 864, and 964 chip sets. MORE INFORMATION ================ The Carolina firmware contains a routine to place the S3 765 chip set into 764 compatibility mode. This effectively makes the chip set invisible to the ARC hardware detection. Additional query words: prodnt ====================================================================== Keywords : kbhw kbsetup kbHardware Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400 Version : 4.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.