DOCUMENT:Q159044 10-AUG-2001 [winnt] TITLE :Error Message: Schedule Plus DLL Unable to Initialize PRODUCT :Microsoft Windows NT PROD/VER:4.0 OPER/SYS: KEYWORDS:kbsetup ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Workstation version 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== You may receive the following error message when you start Microsoft Schedule Plus 7.0: A problem occurred initializing Microsoft Schedule Plus.dll which prevents Microsoft Schedule Plus from running. You may need to reinstall Microsoft Schedule Plus. CAUSE ===== The Ctl3d32.dll file is missing or damaged. RESOLUTION ========== Copy the file Ctl3d32.dll from the i386\Inetsrv\Odbc folder on the Windows NT CD-ROM to the Winnt\System32 folder on the hard drive. Then restart your computer. : cd \i386\inetsrv\odbc copy ctl3d32.dll c:\winnt\system32\ctl3d32.dll where is the drive letter for the CD-ROM drive. After you copy the file, restart your computer. STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Windows NT version 4.0. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. Additional query words: prodnt Schedule+.dll ====================================================================== Keywords : kbsetup Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search Version : 4.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.