DOCUMENT:Q159001 22-FEB-2002 [iis] TITLE :Access Violation Importing Key/Certificate into Key Manager PRODUCT :Internet Information Server PROD/VER::2.0 OPER/SYS: KEYWORDS:kberrmsg ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Internet Information Server version 2.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you import a Key/Certificate into Key Manager for Internet Information Server version 2.0, you may receive the following error message: Dr. Watson for Windows NT An application error has occurred. and an application error log is being generated. keyring.exe Exception: access violation (0xc0000005), Address: 0x74f230d5 Event ids 11/7/96 4:32:01 PM DrWatson Information None 4097 N/A JOHNDOE-NT4 The application, exe\keyring.dbg, generated an application error The error occurred on 11/ 7/1996 @ 16:32: 1.526 The exception generated was c0000005 at address 74f230d5 () 11/7/96 4:31:55 PM Perflib Error None 1008 N/A JOHNDOE-NT4 The Open Procedure for service "WSPSrv" in DLL "WSPPERF.DLL" failed. Performance data for this service will not be available. Status code returned is DWORD 0. 11/7/96 4:31:55 PM Perflib Error None 1008 N/A JOHNDOE-NT4 The Open Procedure for service "W3Proxy" in DLL "MSPMON.DLL" failed. Performance data for this service will not be available. Status code returned is DWORD 0. 11/7/96 4:31:55 PM Perflib Error None 1008 N/A JOHNDOE-NT4 The Open Procedure for service "W3PCache" in DLL "MSPMON.DLL" failed. Performance data for this service will not be available. Status code returned is DWORD 0. CAUSE ===== The Certificate file is corrupt or invalid for the corresponding Private Key Pair File. NOTE: You can only use valid Private Key Pair File and Certificate File pairs. RESOLUTION ========== To import a key, click Key, select Import Key, and select KeySet Files. Specify the Private Key Pair File and the Certificate File, then click OK. Enter the password to complete the process. Additional query words: iis ====================================================================== Keywords : kberrmsg Technology : kbiisSearch kbiis200 Version : :2.0 Hardware : ALPHA x86 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.