DOCUMENT:Q158991 08-AUG-2001 [winnt] TITLE :US Robotics Edgeserver Does Not Support WfW 3.11 RAS Clients PRODUCT :Microsoft Windows NT PROD/VER:WinNT:4.0 OPER/SYS: KEYWORDS:kb3rdparty ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Workstation version 4.0 - Microsoft Windows NT Server version 4.0 ------------------------------------------------------------------------------- SUMMARY ======= The US Robotics Edgeserver does not support Windows for Workgroups 3.11 Remote Access Service (RAS) clients. In order to connect to the US Robotics Edgeserver, you must use a point-to-point protocol (PPP) compliant dial-up client. MORE INFORMATION ================ The US Robotics Edgeserver is a hardware Remote Access Service solution that combines Windows NT Server 4.0 within the US Robotics Total Control Enterprise Network Hub. Windows NT Server 4.0 is pre-installed on the EdgeServer. Although the Windows NT 4.0 Remote Access Service Server software supports Windows for Workgroups 3.11 RAS as a dial-up client, when used with the Edgeserver, only PPP compliant clients are supported. Contact US Robotics for more information on the US Robotics Edgeserver. For information about how to contact US Robotics, query in the Knowledge Base for one of the following articles: ARTICLE-ID: Q65416 TITLE : Hardware and Software Third-Party Vendor Contact List, A-K ARTICLE-ID: Q60781 TITLE : Hardware and Software Third-Party Vendor Contact List, L-P ARTICLE-ID: Q60782 TITLE : Hardware and Software Third-Party Vendor Contact List, Q-Z The product included here is manufactured by US Robotics, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability. ====================================================================== Keywords : kb3rdparty Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400 Version : WinNT:4.0 Issue type : kbinfo ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.