DOCUMENT:Q158020 27-JUL-2001 [sms] TITLE :SMS: Error 529 When Installing a Client PRODUCT :Microsoft Systems Management Server PROD/VER:winnt:1.2 OPER/SYS: KEYWORDS:kbnetwork kbsetup smssetup ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server version 1.2 ------------------------------------------------------------------------------- SYMPTOMS ======== When installing a Systems Management Server 1.2 client, the installation script (SMSLS or RUNSMS) fails with the following error message: ERROR: 529 Veuillez contacter votre administrateur systeme. The error message is NOT displayed in English. The translation is: "Please contact your system administrator." A verbose output shows that CLISETUP (Cli_dos.exe for MS-DOS) fails with an Error 529. CAUSE ===== This problem occurs when both of the following conditions are true: - The language setting in Control Panel Regional Settings is set to something other than "English" on the client. -and- - A Systems Management Server 1.1 site with the Multi-Lingual Client Pack for Systems Management Server 1.1 has been upgraded to Systems Management Server version 1.2, but the Multi-Lingual Client Pack is still the "old" 1.1 version. WORKAROUND ========== To work around this problem, do either of the following: - Remove (making a backup copy of the files first) the Systems Management Server 1.1 Multi-Lingual Client Pack for Systems Management Server 1.1, in order to install a default U. S. version of Systems Management Server 1.2 Client. For a French version, remove Sms\Logon.srv\X86.bin\0000040C. -or- - Upgrade the Multi-Lingual Client Pack to the Systems Management Server 1.2 version. STATUS ====== Microsoft has confirmed this to be a problem in Systems Management Server version 1.2. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. MORE INFORMATION ================ The Systems Management Server tree is affected as shown by the following: - Sms\Logon.srv\X86.bin\00000409 (Systems Management Server 1.2, US resources) - Sms\Logon.srv\X86.bin\0000040C (Systems Management Server 1.1, FR resources) NOTE: This problem may affect all international clients. The following list summarizes most of the existing country codes: 00000405=cz 00000414=no 0000080C=be 00000406=dk 00000415=pl 00000813=be 00000407=gr 00000416=br 00000816=po 00000409=us 00000419=ru 00000C0C=cf 0000040A=sp 0000041A=yu 00001009=us 0000040B=su 0000041B=sl 0000100C=sf 0000040C=fr 0000041D=sv 00010409=dv 0000040E=hu 00000807=sg 0001040A=sp 0000040F=us 00000809=uk 00010C0C=cf 00000410=it 0000080A=la 00020409=us 00000413=nl Additional query words: prodsms ====================================================================== Keywords : kbnetwork kbsetup smssetup Technology : kbSMSSearch kbSMS120 Version : winnt:1.2 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.