DOCUMENT:Q157937 21-FEB-2002 [winnt] TITLE :Not Able to Add Users from Domain PRODUCT :Microsoft Windows NT PROD/VER::3.5,3.51,4.0 OPER/SYS: KEYWORDS:kbenv kbdomain ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Workstation versions 3.5, 3.51, 4.0 - Microsoft Windows NT Server versions 3.5, 3.51, 4.0 ------------------------------------------------------------------------------- SUMMARY ======= A computer running Windows NT Workstation or Server that recently joined a domain may not be able to add domain user or group accounts to its local groups. When User Manager is used on this recent installation, and the name is typed in the Add Names text box instead of selecting it by double- clicking the name from the list, you may receive the following error: The account DomainName\UserName could not be found. This error may be most apparent when using scripts to automate the installation of Windows NT. MORE INFORMATION ================ After a computer running Windows NT Server or Workstation joins a domain, the user is asked to restart the computer. If the machine is not restarted, the Netlogon service is not started and the above error can occur. Instead of typing the user name in the Add Names text box, double-click the name from the Names list box, which allows the name to be added without the use of the Netlogon service. Additional query words: prodnt ====================================================================== Keywords : kbenv kbdomain Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT351search kbWinNT350search kbWinNT400search kbWinNTW350 kbWinNTW350search kbWinNTW351search kbWinNTW351 kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbWinNTS351 kbWinNTS350 kbWinNTS351search kbWinNTS350search Version : :3.5,3.51,4.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.