DOCUMENT:Q157814  31-JUL-2001  [sms]
TITLE   :SMS: Remote Control Causes Windows Client to Restart
PRODUCT :Microsoft Systems Management Server
PROD/VER:winnt:1.2
OPER/SYS:
KEYWORDS:kbnetwork kbtshoot kbsmsAdmin smsadmin smsremtshoot kbRemoteProg

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The information in this article applies to:

 - Microsoft Systems Management Server version 1.2 
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SYMPTOMS
========


On IBM PS/2 computers equipped with Madge and IBM Token Ring cards running
Windows 3.11 in a NetWare environment, the client will restart as soon as an SMS
Remote Control session is initiated. This problem occurs with various client
software configurations and ODI/VLM version levels.


STATUS
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Microsoft has confirmed this to be a problem in Microsoft Systems Management
Server version 1.2. This problem has been corrected in the latest U.S. Service
Pack for Systems Management Server version 1.2. For information on obtaining the
Service Pack, query on the following word in the Microsoft Knowledge Base:

   " SERVPACK" (without the quotation marks)


Additional query words: prodsms NW novell

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Keywords          : kbnetwork kbtshoot kbsmsAdmin smsadmin smsremtshoot kbRemoteProg 
Technology        : kbSMSSearch kbSMS120
Version           : winnt:1.2

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