DOCUMENT:Q157445 13-JUN-2001 [sna] TITLE :SNA Connection Over Distributed Link Fails w/Event 77 err=0D0D PRODUCT :Microsoft SNA Server PROD/VER:WINDOWS:2.11 SP1 OPER/SYS: KEYWORDS:kbnetwork ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft SNA Server, version 2.11 SP1 ------------------------------------------------------------------------------- SYMPTOMS ======== When you activate an SNA Server connection using a Distributed Link Service, the connection may remain inactive and never activate. The following event will be logged in the Windows NT Application Event Log where SNA Server is running: Event 77 Source: SNA Server Connection failed to activate due to failure at link service. Error Code = 0D0D where 0D0D = Link Service not active on remote server CAUSE ===== The Distributed Link Service (SNAREMLS.DLL) was not allocating a buffer large enough to read the list of link services from the registry, causing the end of the link service data (for example, the service name) to be truncated. The error occurs when the distributed link service tried to locate the link service on the remote computer, and the service name was not found because the service name was truncated. To identify that this problem is occurring, the following entries will appear in internal traces. On the computer running the Distributed Link Service (or "SnaRem1", "SnaRem2", ...), internal SnaRem# traces will include the following: GRLSN Remote Services = \\sna_central_gw\snadlc2 GRLSN Read service name "\\SNA_CENTRAL_GW\SNADLC2" : : reslc Try link service 0 "\\SNA_CENTRAL_GW\SNADLC2?" reslc Remote link service is \\SNA_CENTRAL_GW\SNADLC2? DFIND Look in DOMAIN 0 SHR a040000 DFIND Open type = 0 DFIND Locate remote link service \\SNA_CENTRAL_GW\SNADLC2? NOTE: The question mark (?) at the end of the link service name may be any "garbage" character. On the computer running the SNADLC2 (remote) link service, SnaBase internal traces will include: SVCED Searching for service SNADLC2?, type 11 SVCED Service SNADLC2?, type 11 not found NOTE: The question mark (?) at the end of the link service name indicates that while this server does support a link service called SNADLC2, it is not found. RESOLUTION ========== Add a semi-colon (;) character to the start and end of the Distributed Link Service name(s) specified during SNA Server Setup of the Distributed Link Service. For the example above, enter the following: Remote Link Services: [;\\sna_central_gw\snadlc2; ] A hotfix for this problem is available from Microsoft. STATUS ====== Microsoft has confirmed this to be a problem in Microsoft SNA Server version 2.11 Service Pack 1. This problem was corrected in the latest Microsoft SNA Server 2.11 U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K Additional query words: sp1 prodsna ====================================================================== Keywords : kbnetwork Technology : kbAudDeveloper kbSNAServSearch kbSNAServ211SP1 Version : WINDOWS:2.11 SP1 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.