DOCUMENT:Q156056 10-AUG-2001 [winnt] TITLE :Unable to Start the Monitor Service - Error 2002 PRODUCT :Microsoft Windows NT PROD/VER:winnt:3.5,3.51 OPER/SYS: KEYWORDS:kbnetwork ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Workstation versions 3.5, 3.51 - Microsoft Windows NT Server versions 3.5, 3.51 ------------------------------------------------------------------------------- SYMPTOMS ======== When you try to start the Monitor service from the Command Prompt or from the Control Panel Services tool, you receive the following error: Could not start the monitor service on SERVERNAME. Error 2002 - the window style or class attribute is invalid for this operation. Monitor.exe is a command-line utility that ships with the Microsoft Windows NT version 3.51 Resource Kit. Monitor.exe controls the Data Logging Service that performs the same function as the Alert and Logging facility in Performance Monitor. You can schedule the Datalog.exe file to start automatically using Monitor.exe and the At.exe commands, but you must start the Performance Monitor manually. CAUSE ===== This error can occur if one or more of the following is true: - The Monitor service cannot locate the workspace settings (.pmw) file that it was configured to use. - The workspace settings file (.pmw) was saved in Chart view or no objects were added to monitor. RESOLUTION ========== The workspace settings file (.pmw) must reside in the %Systemroot%\System32 directory. It also must be saved in Log view, not in Chart view. The .pmw file is a Performance Monitor workspace file that saves current Performance Monitor objects and counters to be used with the Monitor and Datalog utilities. For more information on these utilities, see the Microsoft Windows NT Resource Kit documentation. Additional query words: ====================================================================== Keywords : kbnetwork Technology : kbWinNTsearch kbWinNTWsearch kbWinNT351search kbWinNT350search kbWinNTW350 kbWinNTW350search kbWinNTW351search kbWinNTW351 kbWinNTSsearch kbWinNTS351 kbWinNTS350 kbWinNTS351search kbWinNTS350search Version : winnt:3.5,3.51 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.