DOCUMENT:Q154712 08-AUG-2001 [winnt] TITLE :Cannot Recognize Devices Attached to BusLogic BT-946c PRODUCT :Microsoft Windows NT PROD/VER:4.0 OPER/SYS: KEYWORDS:kbsetup ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server version 4.0 - Microsoft Windows NT Workstation version 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you install the driver for the BusLogic BT-946c SCSI host adapter, the driver may load successfully but no devices attached to it may be recognized. CAUSE ===== The BusLogic BT-946c adapter is supported with BIOS revision 4.92e and firmware revision 4.25j. RESOLUTION ========== Contact BusLogic for BIOS and/or firmware updates. MORE INFORMATION ================ In addition, the BusLogic BT-946c adapter is not currently included on the Hardware Compatibility List for RISC platforms. BusLogic currently builds its adapter configuration tools into the adapter's firmware, which cannot be accessed on RISC platforms (DEC Alpha, MIPS, PowerPC). Adapters that cannot be configured while installed in a RISC platform are not certified for Windows NT as being compatible with that platform. ====================================================================== Keywords : kbsetup Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400 Version : 4.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.