DOCUMENT:Q154503 31-JUL-2001 [sms] TITLE :SMS: Wuser2.exe GPF When Using Hurricane VMM PRODUCT :Microsoft Systems Management Server PROD/VER:winnt:1.0,1.1,1.2 OPER/SYS: KEYWORDS:kb3rdparty kbtshoot smsremtshoot kbRemoteProg ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server versions 1.0, 1.1, 1.2 ------------------------------------------------------------------------------- SYMPTOMS ======== When you are using the Hurricane virtual memory manager (VMM) and you attempt to remotely control a Systems Management Server client, the following error message appears: WUSER2 caused a General Protection Fault in module IDIS_LM.DLL CAUSE ===== Hurricane is a virtual memory manager that performs GDI object mapping in a manner incompatible with the remote control functionality of Systems Management Server. WORKAROUND ========== To remove GDI Object Mapping, edit the Hurricane.ini file found in the Hurricane directory and turn off GDIObjectMapping by adding the following entry: [Heap Expander] GDIObjectMapping=OFF MORE INFORMATION ================ Hurricane version 2.1 is manufactured by Helix Software, a vendor independent of Microsoft. We make no warranty, implied or otherwise, regarding this product's performance or reliability. Additional query words: prodsms ====================================================================== Keywords : kb3rdparty kbtshoot smsremtshoot kbRemoteProg Technology : kbSMSSearch kbSMS100 kbSMS110 kbSMS120 Version : winnt:1.0,1.1,1.2 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.