DOCUMENT:Q153983 08-AUG-2001 [winnt] TITLE :Cannot Delete Directory from FPNW Server PRODUCT :Microsoft Windows NT PROD/VER:winnt:3.5,3.51 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Workstation versions 3.5, 3.51 - Microsoft Windows NT Server versions 3.5, 3.51 - Microsoft File and Print Services for NetWare version 3.51 ------------------------------------------------------------------------------- SYMPTOMS ======== After you delete a directory on a File and Print Services for NetWare (FPNW) server, the directory still shows up in File Manager and in a DIR listing. If you try to look at the contents of the directory, you will get an 'Access Denied' error message. The security options in File Manager will be grayed out when this directory is selected, even if the directory is on a Windows NT file system (NTFS) partition. CAUSE ===== When the directory was deleted, FPNW still had a handle open to the directory. Windows NT simply marked the directory as pending deletion. When a directory is in this state, it will show up in a directory list, but it cannot be accessed. For example, suppose FPNW allocated this handle for a NetWare Core Protocol (NCP) client that requested a Directory Search Handle. The client will not tell FPNW when it is done with the handle. This is caused by the design of the NCP client. Because FPNW does not know when the client is done with the handle, it will hold on to the handle until one of the following events occurs: - The client that requested the handle logs out. - The client that requested the handle un-maps its connection to the volume where the directory exists. - The handle is re-allocated to a new directory. The last event occurs when the client exceeds its maximum concurrent directory search limit (the default is 32). FPNW will then start re-using handles for that client. RESOLUTION ========== The behavior is by design. Eventually the handle will be released and the directory will disappear. STATUS ====== Microsoft has confirmed this to be a problem in Windows NT version 3.51. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. Additional query words: prodnt ====================================================================== Keywords : Technology : kbWinNTsearch kbWinNTWsearch kbWinNT351search kbWinNT350search kbWinNTW350 kbWinNTW350search kbWinNTW351search kbWinNTW351 kbWinNTSsearch kbWinNTS351 kbWinNTS350 kbWinNTS351search kbWinNTS350search kbServicesNetwareSearch kbFPNW351 Version : winnt:3.5,3.51 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.