DOCUMENT:Q153941 13-FEB-2002 [winnt] TITLE :Install May Stop Responding on SCSI Drives Greater Than 8.4 GB PRODUCT :Microsoft Windows NT PROD/VER::3.5,3.51 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server versions 3.5, 3.51 - Microsoft Windows NT Workstation versions 3.5, 3.51 ------------------------------------------------------------------------------- SYMPTOMS ======== When you install Windows NT on a very large capacity SCSI drive (such as a Seagate ST410-800N 10 GB SCSI drive), the system may stop responding during the three-boot-floppy disk phase of the installation process, when Windows NT attempts to load the SCSI device driver. CAUSE ===== The Translation For Drives Greater Than 2GB option may be enabled on a SCSI controller with the large capacity SCSI drive attached. The maximum drive size that can be translated by a SCSI controller BIOS is computed as follows: 255 heads x 63 sectors/track x 1024 cylinders x 512 bytes/sector = 8,422,686,720 bytes or 8.4 GB RESOLUTION ========== Disable Translation For Drives Greater Than 2GB in the SCSI adapter BIOS before you install Windows NT. For additional information on drive translation and disk partitioning, please see the following articles in the Microsoft Knowledge Base: Q114841Windows NT Boot Process and Hard Disk Constraints Q138364Windows NT Partitioning Rules During Setup Additional query words: Adaptec 2940 Seagate ST410-800N ====================================================================== Keywords : Technology : kbWinNTsearch kbWinNTWsearch kbWinNT351search kbWinNT350search kbWinNTW350 kbWinNTW350search kbWinNTW351search kbWinNTW351 kbWinNTSsearch kbWinNTS351 kbWinNTS350 kbWinNTS351search kbWinNTS350search Version : :3.5,3.51 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.