DOCUMENT:Q153637 31-JUL-2001 [sms] TITLE :Remove Package From Server Job Fails if Files Are in Use PRODUCT :Microsoft Systems Management Server PROD/VER:winnt:1.0,1.1 OPER/SYS: KEYWORDS:kbnetwork kbDespooler smsdespooler ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server versions 1.0, 1.1 ------------------------------------------------------------------------------- SYMPTOMS ======== When you send a "Remove Package From Server Job" command, the Systems Management Server Despooler Service cannot delete files that are currently in use. The Systems Management Server Despooler keeps track of files that cannot be deleted, and it attempts to "deltree" the files at a later interval. If the distribution server is a NetWare server and the files are in use, the Systems Management Server Despooler incorrectly lists the file names. Therefore, the Despooler fails to completely remove the files from the NetWare distribution server. The Despool.log file displays a line similar to the following: Failed to deltree [ASCII 226]O[ASCII 248]w[ASCII 244][ASCII 239]v, Win32 Error = 0 Note the file name above. STATUS ====== Microsoft has confirmed this to be a problem in Systems Management Server versions 1.0 and 1.1. This problem has been corrected in Systems Management Server version 1.2. Additional query words: prodsms remove package ====================================================================== Keywords : kbnetwork kbDespooler smsdespooler Technology : kbSMSSearch kbSMS100 kbSMS110 Version : winnt:1.0,1.1 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.