DOCUMENT:Q153577 27-JUL-2001 [sms] TITLE :Remote Control Causes GPF, II Errors w/ Schedule+, PowerPoint PRODUCT :Microsoft Systems Management Server PROD/VER:winnt:1.1 OPER/SYS: KEYWORDS:smsgeneral kbArtTypeINF ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server version 1.1 ------------------------------------------------------------------------------- SYMPTOMS ======== When you use Remote Control to operate a high-resolution Windows 95 client from the SMS Administrator UI, and if the client is running Microsoft Schedule Plus or Microsoft PowerPoint, you can receive a General Protection Fault (GPF) error and/or an Illegal Instruction (II) error. Clients can receive GPFs in modules Idis_ipx.dll and/or Gdi.exe. STATUS ====== Microsoft has confirmed this to be a problem in Systems Management Server version 1.1. It has been fixed in Systems Management Server version 1.2. Additional query words: prodsms gpf dr watson ====================================================================== Keywords : smsgeneral kbArtTypeINF Technology : kbSMSSearch kbSMS110 Version : winnt:1.1 Issue type : kbbug ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.