DOCUMENT:Q153399 19-FEB-2002 [winnt] TITLE :Add-in Display Adapters and Motorola Powerstack Computers PRODUCT :Microsoft Windows NT PROD/VER::3.51,4.0 OPER/SYS: KEYWORDS:kb3rdparty ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Workstation versions 3.51, 4.0 - Microsoft Windows NT Server versions 3.51, 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you install an add-in display adapter on a Motorola Powerstack PowerPC computer system, the new display adapter is not recognized by the system, resulting in no video display. CAUSE ===== A problem exists in an older firmware revision (version 2.06a) that prevents many ISA/PCI video cards from working. This firmware has limited support for third-party video adapters because it cannot emulate the x86 code found in the card's BIOS. RESOLUTION ========== Obtain the latest firmware revision (version 3.03.0x or later) from your Motorola vendor or from Motorola directly. You can access the Motorola web page on the Internet at http://www.mot.com. MORE INFORMATION ================ The specific BIOS revision can be identified by the following behavior: - Version 2.06a starts with several system tests on a black screen, which transitions to another black screen with white lettering that displays the text "Version 2.06a" and continues with a blue screen and a small set of menu selections in white letters. - Version 3.03.0x boots to a screen with a bitmap background and two small windows. The upper window gives the version information and the lower window shows a small set of menu selections. This firmware does have x86 emulation, which supports cards that have Intel code in the BIOS. The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability. Additional query words: prodnt motorola ppc ====================================================================== Keywords : kb3rdparty Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT351search kbWinNT400search kbWinNTW351search kbWinNTW351 kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbWinNTS351 kbWinNTS351search Version : :3.51,4.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.