DOCUMENT:Q153206 30-JUL-2001 [sms] TITLE :PGC Err Msg: Could Not Open the Application Database PRODUCT :Microsoft Systems Management Server PROD/VER:winnt:1.1 OPER/SYS: KEYWORDS:kbnetwork kbPGC smspgc ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server version 1.1 ------------------------------------------------------------------------------- SYMPTOMS ======== The following error can occur when running Program Group Control(PGC) on a Windows NT Workstation that has Client Services for NetWare (CSNW) installed: Could not open the application database. Your configuration will not be updated this time. Choosing OK causes the following error: Could not complete the updating of the program configuration. Please contact your administrator. MORE INFORMATION ================ The PGC.LOG shows the following errors: Program Group Control ==> Could not find object : Application List in Application Database Program Group Control ==> Could not enumerate applications in application database. Program Group Control ==> Could not complete the updating of the program configuration. Please contact your administrator. CAUSE ===== The above errors can occur when a Windows NT domain has FPNW Servers that use the same computer name as the SMS Logon Servers(Windows NT domain controllers). RESOLUTION ========== Make the FPNW Server Names unique names within the network. NOTE: The FPNW Help file contains the following statement: FPNW Server Name The FPNW Server Name is the name that NetWare client computers use to refer to the server. This name must be different than the server's regular server name. STATUS ====== Microsoft has confirmed this to be a problem in Systems Management Server versions 1.0, 1.1, and 1.2. We are currently researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. Additional query words: prodsms fpnw pgc ====================================================================== Keywords : kbnetwork kbPGC smspgc Technology : kbSMSSearch kbSMS110 Version : winnt:1.1 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.