DOCUMENT:Q153202 09-AUG-2001 [winnt] TITLE :Duplex Printing Causes Problems After Applying SP4 PRODUCT :Microsoft Windows NT PROD/VER::3.51 SP4 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Workstation version 3.51 SP4 - Microsoft Windows NT Server version 3.51 SP4 ------------------------------------------------------------------------------- SYMPTOMS ======== After applying Service Pack 4 (SP4) for Windows NT 3.51, you may get incorrect printouts when printing in duplex mode. CAUSE ===== SP4 comes with a new version of Rasdd.dll. This DLL causes the problem. RESOLUTION ========== Apply the fix mentioned below. STATUS ====== Microsoft has confirmed this to be a problem in Windows NT version 3.51 Service Pack 4. This problem was corrected in the latest Windows NT 3.51 U.S. Service Pack. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K Additional query words: 3.51 prodnt rasdd duplex Q150768 ====================================================================== Keywords : Technology : kbWinNTsearch kbWinNTWsearch kbWinNT351search kbWinNTW351search kbWinNTSsearch kbWinNTS351search kbWinNTS351sp4 kbWinNTW351SP4 Version : :3.51 SP4 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.