DOCUMENT:Q153085 25-JUL-2001 [sms] TITLE :SMS: MIFs Not Collected on OS/2 Clients with Multiple Drives PRODUCT :Microsoft Systems Management Server PROD/VER:winnt:1.0,1.1 OPER/SYS: KEYWORDS:kbnetwork kbInventory smsinv ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server versions 1.0, 1.1 ------------------------------------------------------------------------------- SYMPTOMS ======== Client MIF files stored in the Noidmifs directory are not collected on computers running OS/2, if the Systems Management Server client software has been installed on a drive other than drive C. Forms that are filled out with the MIF Entry program are stored as MIF files in the Ms\Sms\Noidmifs directory. CAUSE ===== The Systems Management Server client setup for OS/2 (Cli_os2.exe) determines the drive on which to install the Ms\Sms directory structure. For example, if drive D has more free space, Systems Management Server will install on drive D, and that fact will be reflected in the Sms.ini file. When the OS/2 inventory program (Invos2.exe) runs, it looks exclusively for MIF files in the C:\Ms\Sms\Noidmifs directory. If it does not find this directory structure, it creates the directory structure. The result is a complete Ms\Sms directory structure on both drive D and drive C that contains the following subdirectories and file: \Noidmifs \Idmifs Cmndhist.os2 WORKAROUND ========== To work around this problem, force the Systems Management Server client to be installed on drive C of each OS/2 client. For more information on this procedure, see the following article in the Microsoft Knowledge Base: Q127072 Installing SMS Client to Drive Other Than Most Free Disk Space STATUS ====== Microsoft has confirmed this to be a problem in Systems Management Server versions 1.0 and 1.1. We are researching this problem and will post new information in the Microsoft Knowledge Base as it becomes available. Additional query words: prodsms ====================================================================== Keywords : kbnetwork kbInventory smsinv Technology : kbSMSSearch kbSMS100 kbSMS110 Version : winnt:1.0,1.1 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.