DOCUMENT:Q153077 09-AUG-2001 [crossnet] TITLE :LAN Manager and WinNT Servers Running Remoteboot Cannot Coexist PRODUCT :Windows for Workgroups and Windows NT Networking Issues PROD/VER:winnt:3.5,3.51; :2.2b,2.2c OPER/SYS: KEYWORDS:kbnetwork ====================================================================== TITLE: Both LAN Manager and NT domain running Remoteboot cannot coexist ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server versions 3.5, 3.51 - Microsoft LAN Manager, versions 2.2b, 2.2c ------------------------------------------------------------------------------- SYMPTOMS ======== When a computer running LAN Manager Server and Remoteboot is migrated to a Windows NT domain with a Windows NT domain controller running Remoteboot (and the LAN Manager is left on the Windows NT domain), the following symptoms and subsequent error messages occur: - The LAN Manager RPL client will fail to boot Error: "NON SYSTEM DISK or DISK ERROR" - The Remoteboot Service on the LAN Manager will fail to start Error: "NET 3056 - A system error has occurred." Error: "NET 2586 - This server is not configured to support the Remoteboot service." - When you run RPLINST on the LAN Manager it will fail Error: "The remoteboot service requires user-level security. Accounts will not be updated at this time." CAUSE ===== The cause of the problem is that during the migration of the computer running LAN Manager, the Upgrade for LAN Manager tools creates an RPLUSER global group. The Upgrade for LAN Manager tools either renames the LAN Manager RPLUSER group to RPLUSER_OLD or it will allow you to rename the group to a different name because a Windows NT RPLUSER local group already exists. The new global group is not functional, causing the LAN Manager RPL clients to fail. When you restart the LAN Manager Server, the Remoteboot Service will fail to start. If you run RPLINST against the LAN Manager, it will fail to complete. RESOLUTION ========== In the Windows NT 'Installation Guide' it explicitly states "On the Windows NT Server computer, delete the RPLUSER global group (it is created by the Upgrade for LAN Manager tools)". Before you delete the RPLUSER global group, you will have to manually add the users from the RPLUSER global group to the RPLUSER local group and have the computer running Windows NT Server remoteboot the LAN Manager RPL clients. STATUS ====== Microsoft has confirmed this to be a problem in Windows NT versions 3.5 and 3.51. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. Additional query words: ====================================================================== Keywords : kbnetwork Technology : kbWinNTsearch kbWinNT351search kbWinNT350search kbWinNTSsearch kbWinNTS351 kbWinNTS350 kbWinNTS351search kbWinNTS350search kbAudDeveloper kbLanManSearch kbLanMan220b kbLanMan220c Version : winnt:3.5,3.51; :2.2b,2.2c Issue type : kbbug ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.