DOCUMENT:Q152993  07-SEP-2001  [winnt]
TITLE   :Raster Fonts Print Different on Windows NT 4.0 Than on 3.51
PRODUCT :Microsoft Windows NT
PROD/VER:winnt:4.0
OPER/SYS:
KEYWORDS:kbprint kbWinNT400sp4fix kbPrinting

======================================================================
-------------------------------------------------------------------------------
The information in this article applies to:

 - Microsoft Windows NT Server version 4.0 
 - Microsoft Windows NT Workstation version 4.0 
 - Microsoft Windows NT Server version 4.0, Terminal Server Edition 
-------------------------------------------------------------------------------


SYMPTOMS
========

After you upgrade from Windows NT 3.51 to Windows NT 4.0, raster fonts (for
example, MS Sans Serif) print differently. This problem occurs even though the
fonts listed in the registry did not change.

CAUSE
=====

Raster fonts are bitmaps supplied in different sizes for specific video display
resolutions. They are stored in files as bitmaps and are rendered as an array of
dots for displaying on the screen and printing on paper.

If the font to print is a raster font, Windows NT uses a font-mapping table to
determine the most appropriate device font to use. When Windows NT uses the
font-mapping table to match screen fonts to printer fonts, the characteristics
used to find the closest match are in descending order of importance (character
set, typeface name, variable versus fixed pitch, family, height, width, weight,
slant, underline, and strikeout). The font chosen depends on what fonts are
currently installed. The fonts installed on your system can be found in the
following registry key:

   HKEY_LOCAL_MACHINE\Software\Microsoft\WindowsNT\CurrentVersion\Fonts

Windows NT 4.0 uses a different priority order than Windows NT 3.51 when mapping
raster fonts.

RESOLUTION
==========

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or
Windows NT Server 4.0, Terminal Server Edition. For additional information,
please see the following article in the Microsoft Knowledge Base:

   Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack


STATUS
======

Microsoft has confirmed this to be a problem in Windows NT 4.0 and Windows NT
Server 4.0, Terminal Server Edition. This problem was first corrected in Windows
NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition
Service Pack 4.



Additional query words: 4.00 prodnt

======================================================================
Keywords          : kbprint kbWinNT400sp4fix kbPrinting 
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbNTTermServ400 kbNTTermServSearch
Version           : winnt:4.0
Issue type        : kbbug
Solution Type     : kbfix

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS
PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND.  MICROSOFT DISCLAIMS
ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.  IN NO
EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR
ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL,
CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF
MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.  SOME STATES DO NOT ALLOW THE EXCLUSION
OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES
SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 2001.