DOCUMENT:Q152838 09-AUG-2001 [winnt] TITLE :Mail Could Not Connect To Your Mail Server PRODUCT :Microsoft Windows NT PROD/VER:3.50 3.51 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Workstation versions 3.5, 3.51 - Microsoft Windows NT Server versions 3.5, 3.51 ------------------------------------------------------------------------------- SYMPTOMS ======== When you attempt to start the MS MAIL 32 SPOOLER, the following error message appears: Mail could not connect to your Mail server. The configuration for the Mail server path is missing or invalid. CAUSE ===== This error is caused when attempting to start the MS MAIL 32 SPOOLER before Microsoft Mail is completely set up and configured. If the MAIL icon has been changed to start Mailsp32.exe instead of Msmail32.exe, and Mail has not been configured on this computer, the error will occur. In addition, the error occurs if the MS MAIL 32 SPOOLER is invoked from the command line. RESOLUTION ========== Configure Microsoft Mail on the local computer before attempting to start the MS MAIL 32 SPOOLER. For additional information, please see the following article in the Microsoft Knowledge Base: Q101899Re-creating the Windows NT Mail Postoffice Additional query words: prodnt msmail ====================================================================== Keywords : Technology : kbWinNTsearch kbWinNTWsearch kbWinNT351search kbWinNT350search kbWinNTW350 kbWinNTW350search kbWinNTW351search kbWinNTW351 kbWinNTSsearch kbWinNTS351 kbWinNTS350 kbWinNTS351search kbWinNTS350search Version : 3.50 3.51 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.