DOCUMENT:Q152527 07-MAY-1999 [iis] TITLE :Err Msg: Keycheck Failed 0x8009030e PRODUCT :Internet Information Server PROD/VER:1.0 OPER/SYS: KEYWORDS:kbsetup ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Internet Information Server 1.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you install an SSL certificate on an IIS server using Setkey.exe, you may get the following error message: Error: keycheck failed 0x8009030e CAUSE ===== There are two possible causes for this error: - The Keypair file or the certificate file used with setkey is not valid or is corrupt. - The certificate file (the text message sent to you by the Certificate Authority containing the SSL certificate) was saved in Unicode format. RESOLUTION ========== Make sure the certificate was not saved in Unicode format. Open the certificate using Notepad.exe and select Save As. Make sure that Save File as Type is set to Text Files (*.txt) not Unicode Files. If the file was saved in Unicode format, click Save As on the File menu and re-save it as text. If the above resolution does not fix the problem, the certificate may need to be re-generated and resubmitted to the Certificate Authority. ====================================================================== Keywords : kbsetup Technology : kbiisSearch kbiis100 Version : 1.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.