DOCUMENT:Q151492 20-FEB-2002 [winnt] TITLE :Apple LaserWriter Pro 810 and TCP/IP Require Updated ROM PRODUCT :Microsoft Windows NT PROD/VER::3.5,3.51 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Workstation versions 3.5, 3.51 - Microsoft Windows NT Server versions 3.5, 3.51 ------------------------------------------------------------------------------- SUMMARY ======= When you attempt to print from a Windows NT computer to an Apple LaserWriter Pro 810 using the TCP/IP protocol, the print job may appear in the queue, but it does not print. The job must be deleted manually. The printer will also have to be reset in order for it to work with Macintosh clients. The Windows NT computer can ping the printer and the printer works when printing directly from a Macintosh client. MORE INFORMATION ================ To print from a Windows NT server or workstation to an Apple LaserWriter Pro 810 using the TCP/IP protocol, an updated ROM is required for the printer. For more information on obtaining the updated ROM for the Apple LaserWriter Pro 810, contact Apple Technical support. For information about how to contact Apple, query in the Knowledge Base for one of the following articles: Q65416Hardware and Software Third-Party Vendor Contact List, A-K Q60781Hardware and Software Third-Party Vendor Contact List, L-P Q60782Hardware and Software Third-Party Vendor Contact List, Q-Z Additional query words: 3.50 3.51 prodnt ====================================================================== Keywords : Technology : kbWinNTsearch kbWinNTWsearch kbWinNT351search kbWinNT350search kbWinNTW350 kbWinNTW350search kbWinNTW351search kbWinNTW351 kbWinNTSsearch kbWinNTS351 kbWinNTS350 kbWinNTS351search kbWinNTS350search Version : :3.5,3.51 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.