DOCUMENT:Q151234 09-AUG-2001 [winnt] TITLE :Packets Misrouted on RAS Client w/Multiple Outbound Connection PRODUCT :Microsoft Windows NT PROD/VER:3.5 3.51 OPER/SYS: KEYWORDS:kbnetwork ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Workstation versions 3.5, 3.51 - Microsoft Windows NT Server versions 3.5, 3.51 ------------------------------------------------------------------------------- SYMPTOMS ======== When you use a Windows NT Remote Access client to make multiple simultaneous outbound connections to different remote TCP/IP networks, some packets may not be sent or may be sent via the wrong modem. This problem only occurs if two or more modems are attempting to send packets to their respective remote networks at the same time. CAUSE ===== The cause is currently under investigation. RESOLUTION ========== There is currently no resolution or workaround to this problem. STATUS ====== Microsoft has confirmed this to be a problem in Windows NT version 3.51. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. MORE INFORMATION ================ To illustrate, suppose your RAS client has three modems, A, B, and C. Modem A dials RAS server A, modem B dials RAS server B, and modem C dials RAS server C. The IP addresses for both ends of the RAS connection are as follows: Modem A (192.1.1.2) -/\/\/\/\/\/\/\/-> Server A (192.1.1.1) Modem B (193.1.1.2) -/\/\/\/\/\/\/\/-> Server B (193.1.1.1) Modem C (194.1.1.2) -/\/\/\/\/\/\/\/-> Server C (194.1.1.1) If modem A is in the process of sending a ping to the address of RAS server A, modem B and modem C would be unable to successfully ping RAS server B and RAS server C (respectively). If modem B attempts to ping RAS server B while modem A is in the process of pinging RAS server A, the ping would be unsuccessful and either four instances of "HARDWARE ERROR" or four instances of "DESTINATION HOST UNREACHABLE" are returned for the results of the ping to server B. "DESTINATION HOST UNREACHABLE" is returned because the ping that should have been sent to RAS server B is instead sent to the IP address of server A, which modem B has no connection to. For example, the ping command would be "PING 193.1.1.1", but the result would look like the following: Reply from 192.1.1.1: DESTINATION HOST UNREACHABLE Reply from 192.1.1.1: DESTINATION HOST UNREACHABLE Reply from 192.1.1.1: DESTINATION HOST UNREACHABLE Reply from 192.1.1.1: DESTINATION HOST UNREACHABLE Additional query words: prodnt ====================================================================== Keywords : kbnetwork Technology : kbWinNTsearch kbWinNTWsearch kbWinNT351search kbWinNT350search kbWinNTW350 kbWinNTW350search kbWinNTW351search kbWinNTW351 kbWinNTSsearch kbWinNTS351 kbWinNTS350 kbWinNTS351search kbWinNTS350search Version : 3.5 3.51 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.