DOCUMENT:Q151205 13-JUN-2001 [sna] TITLE :Configure Downstream Leased SDLC Connection Causes Error 3992 PRODUCT :Microsoft SNA Server PROD/VER:WINDOWS:2.11 SP1 OPER/SYS: KEYWORDS:kbnetwork kbsetup kbnetserv ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft SNA Server, version 2.11 SP1, on platform(s): - the operating system: Microsoft Windows NT ------------------------------------------------------------------------------- SYMPTOMS ======== You will get the following error when you configure a Downstream Leased SDLC connection: Error: 3992 Leased SDLC connections cannot support Incoming Calls. Leased connections do not require either end to initiate the connection, therefore both ends treat the connection as Outgoing Calls only. CAUSE ===== SNA Server 2.11 Service Pack 1 included a fix that changed the default Allowed Directions for Downstream Connections to Incoming Calls. For additional information, please see the following article in the Microsoft Knowledge Base: Q139423 Downstream Connection Should Default to Incoming Calls Service Pack 1 does not check to see if a SDLC connection is Leased before defaulting the Allowed Directions setting to Incoming Calls. Error 3992 results because Leased SDLC connections cannot support Incoming Calls. WORKAROUND ========== Use SNA Server Admin to create a new SDLC connection specifying Remote End as Host System. After you configure this connection, go back into the Connection Properties for this connection and change Remote End to Downstream. SNA Server Admin has been updated to check whether a new downstream SDLC connection is Leased before defaulting the Allowed Directions setting to Incoming Calls. STATUS ====== Microsoft has confirmed this to be a problem in Microsoft SNA Server version 2.11 Service Pack 1. This problem was corrected in the latest Microsoft SNA Server 2.11 U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K Additional query words: prodsna ====================================================================== Keywords : kbnetwork kbsetup kbnetserv Technology : kbAudDeveloper kbSNAServSearch Version : WINDOWS:2.11 SP1 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.