DOCUMENT:Q151191 13-JUN-2001 [sna] TITLE :PC Cillin Anti-virus Can Cause SNA Client 629 or 546 on Win 95 PRODUCT :Microsoft SNA Server PROD/VER:WINDOWS:2.0,2.1,2.11,3.0,4.0 OPER/SYS: KEYWORDS:kbnetwork ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft SNA Server, versions 2.0, 2.1, 2.11, 3.0, 4.0, on platform(s): - the operating system: Microsoft Windows NT ------------------------------------------------------------------------------- SYMPTOMS ======== If the Windows 95 PC Cillin anti-virus program resides in memory (TSR), on your Microsoft Windows 95 computer when the SNA Server client is installed, you may receive the following error when you try to run the 3270 applet: WNAP not started. In addition, you may also experience a message popup with an error 629 and error 546. WORKAROUND ========== Reinstall the SNA Server client with the PC Cillin TSR inactive. Additional query words: prodsna ====================================================================== Keywords : kbnetwork Technology : kbAudDeveloper kbSNAServSearch Version : WINDOWS:2.0,2.1,2.11,3.0,4.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.